Return/Exchange Policy

If you want to return or exchange products, you can, as long as we receive them back within 15 days from the date of delivery in a resellable condition. We’re sorry but we don’t accept returns on confectionery, personalised products, helium canisters, pre-filled party bags, pants, hosiery or wigs.

If you wish to discuss returning any items, please contact the sales team within the 15 days via email 'sales@partybox-uk.com' or please use the contact form below.

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